COVID-19 Shopper Info

Employees standing on 6 foot ruler floor decal, safe shopping

About COVID-19

For a general overview of the virus, specific information about avoiding and treating the illness, and regular updates, we recommend the Vermont Department of Health website.

How Our Co-op is Responding

So much has changed since March. We have all had to adapt quickly to a new way of doing things, and our co-op community has been overwhelmingly supportive. Our team is working hard to provide a safe shopping experience. Here’s an overview:

Back in April, we installed plexiglass shields at cash registers and required masks of everyone entering the Co-op.

We’re continuing to provide enhanced pay and benefits to our employees during this stressful time.

Our current holiday hours are 8 am – 8 pm daily, with the 9 to 10 am continuing to be reserved for high-risk shoppers.

We’ve further limited the number of shoppers in the store at one time to provide ample spacing. See our real-time occupancy counter.

There is hand sanitizer, disinfecting wipes, and masks in many locations throughout the store.

We’re continued with an enhanced cleaning regimen, which includes disinfecting all frequently-touched parts of our store multiple times a day.

Due to cold temperatures and limited staff capacity, we are no longer disinfecting shopping cart and basket handles after every use. There are sanitizing wipes available near the entrance.

Beginning the week of Thanksgiving, Green Home Solutions will be applying an antimicrobial surface protectant named Green Surface Protect that will protect the handles for up to a month.

Shopper Code of Conduct

For the sake of everyone’s health, we ask the following:

Do not come to the Co-op if you are symptomatic of COVID-19.

Wear a face covering that covers both your nose and mouth.

Reserve the first hour of business (9–10 am) for high-risk shoppers, which includes seniors and those with underlying health conditions.

Maintain at least a six-foot distance from others.

Shop efficiently and socialize outdoors.

Consider ways to minimize shopping trips for yourself and your neighbors and family.

Shop solo, including without children, to the extent possible.

Cover your cough/sneeze, wash hands, use sanitizer, and try to touch only the products you purchase.

Use your credit card/debit card instead of cash whenever possible.

Everyone should wash their hands or use hand sanitizer after shopping at the Co-op.

Online Ordering with Curbside Pick-Up

Hunger Mountain Co-op members can order online anytime. Pick-up times are available seven days a week between 11 am and 7 pm. There are no additional fees for ordering online. When you arrive at the Co-op to pick-up your groceries, pull up past the front doors to the designated parking spots. Call the number on the sign and let us know your name and the spot where you are parked. We will retrieve your order and place it in the trunk or hatch for you. Place your order!

Co-op Product Availability

After the initial wave of panic buying, supplies have leveled out. Still, due to other pandemic related factors, we could see intermittent interruptions for some time to come. Know that we have been working to diversify our supply chain and shore up our relationships with local vendors to ensure steady access to the products you rely on.

The Virus and Food

Currently, there is no evidence to support the transmission of COVID-19 associated with food. There are no reported cases of transmission from food products or packaging.

Other Information Resources

Center for Disease Control
UVM Health Network
Dartmouth-Hitchcock Hospital
World Health Organization

Questions? Email or call us.