Customer Question: Please start selling Rice Dreams again!

Co-op Answer: Thank you for your input! It appears as these were mostly discontinued by our distributor.  The only flavors they still carry are the Mint and the Mocha - we will consider bringing those back in the spring when we reset the dessert freezer. -Olivia, Grocery Buyer


Q: Any chance of carrying Kaffree Roma?
A: Thank you for your input! We will add this product to our next order. -Olivia, Grocery Buyer


Q: Please start carrying the gluten free pizza from American Flatbread!

A: Thank you for your suggestion! We are currently looking at this product and plan to bring it in as soon as we can find space. -Olivia, Grocery Buyer


Q: Wondering if you could carry Karen's Naturals brand Organic Just Fruit Munchies please! Thanks!

A: Thank you for the input! It does not appear that any of our current distributors carry this product.  We will check on this product again to see if they are picked up in the future. -Olivia, Grocery Buyer


Q: Field Roast - makes a great breakfast sausage! Apple Maple. Can you get it?

A: Thank you for y our input! Your timing is very serendipitous - we just brought this in! You can find it with our other Field Roast products in the refrigerated section.  -Olivia, Grocery Buyer


Q: I was looking for smaller bags pf frozen spinach.   Do you not carry that anymore? (Stahlbush?)

A: Thank you for your input! We do carry the 10 oz Stahlbush frozen spinach.  Please feel free to ask any one of our staff for help finding this product - we will be happy to assist in the search.  -Olivia, Grocery Buyer


Q: Only corporate eggs were in the cooler today (Sunday 1/7) - is this because of delivery schedule? I was disappointed to not be able to support a local (or even a New England!) farm. 

A: Thank you for your input.  This time of year is difficult for farmers because the chickens are producing less.  We are working hard to have more local eggs available and have brought in more vendors this year.  I am sorry for the inconvenience and we will continue to strive to bring in more local, organic options. -Olivia, Grocery Buyer


Q: Coconut Bliss chocolate fudge brownie walnut...please?

A: Thank you for your input! This product is not a high performer for this brand and it would not make sense to eliminate a better seller to bring it in.  You are welcome to special order this product and receive 10% off the case. -Olivia, Grocery Buyer


Q: Please stock the "Immaculate - Honestly Delicious" cinnamon rolls (and cookie dough)!

A: Thank you for your input! We have tried regularly carrying this brand in the past and experienced very slow sales.  You are welcome to receive a 10% discount off the case. -Olivia, Grocery Buyer


Q: Please carry SAP Birch Seltzer (25 cals) in boxes of 4.  They are yummy!
A: Thank you for your input! We do currently carry this product for sale by the can, but I will look into finding room for it on the shelf in 4 packs. -Olivia, Grocery Buyer


Q: Please carry Venetian ginger ale!

A: Thank you for your input! We have considered this product and don't believe it is necessary for our set at this time.  We will consider it again in March, as we prepare for spring products. -Olivia, Grocery Buyer


Q: Please try Green Mt. Creamery Greek Vanilla Yogurt in quart size.  It's the only reason I go to Shaw's these days.

A: Thank you for your input! It is difficult to find space for new product in our dairy cooler, but I will check out the ranking of this product against what we already carry  and keep my eye out for more requests. -Olivia, Grocery Buyer


Q: Benito's Bean Chips.

A: Thank you for your input! We will consider this adding this brand into our chip selections when we next conduct a review of this category. -Olivia, Grocery Buyer


Q: Is it possible to get organic whole wheat pasta in 16 oz bags or bulk? Have not seen it in the store for a long time. Thanks!

A: Thank you for your input! While we currently don't carry this product in either Bulk or Grocery, we can special order it by the case to help you receive a 10% discount. -Olivia, Grocery Buyer


Q: Would it be possible to stock the Organic Valley lactose free cream? Thank you.

A: Thank you for your input! We have had a couple requests for this product - I will discuss it with our perishables buyer and try to find room for this product. -Olivia, Grocery Buyer


Q: Wondering if Celestial Seasonings "Nutcracker Sweet" tea will be back this year, or just maybe out of stock at the moment?

A: Thank you for your input! This is a seasonal product of which we can only order a limited amount.  Once we have sold out for the season, we cannot get it again. -Olivia, Grocery Buyer


Q: Wozz Kitchen Creations made in Hardwick, VT and Bethlehem, NH.  Very interesting flavors and products.

A: Thank you for your input! I will be in touch with them about distribution and the possibility of carrying their line. -Olivia, Grocery Buyer


Q: Penne pasta - Quinoa...and Westfield VT Bees Garden Buckwheat Honey.

A: Thank you for your input! Unfortunately, I cannot find the honey you mentioned anywhere, but I will keep looking.  And, I believe you were also looking for Penne Style Pasta from Quinoa...unfortunately our distributor does not currently carry this product. -Olivia, Grocery Buyer

Food Services


Q: It would seem there's been a significant price increase in the deli.  Along with the deteriorating appearance of the hot food items, this section of the co-op is discouraging.  Be mindful that not all your members are wealthy.  The deli prices are ridiculous. I will be going back to Shaw's.

A: I am sorry to hear that. -Doug, Prepared Foods Manager


Q: Yummy deli/bar turkey salad.  Carry more often. P.S. Diff soups?

A: Thanks for your comments.  Any soups in particular? Please stop by and see me with suggestions. -Doug, Prepared Foods Manager


Q: 3 pm: Once again no scones left but there's 3 varieties of muffins.  Why not 2 varieties of scones and 2 muffins?

A: These items are made at 3:30 am fresh each day with the intention of running out by early afternoon of all of them so that our customers can enjoy them at peak quality. -Doug, Prepared Foods Manager


Q: I often have the hot food on the food bar turns out to be cold.  This happens far to often!
A: I have the same experience as you.  While we regularly temp out food while cooking and holding (135 degrees F), to ensure food safety, it gets cold really quickly when on an open plate in a highly air conditioned store, while waiting in line to purchase.  -Doug, Prepared Foods Manager


Q: All soups today have means in them.  For those of us who can't eat those, it would be good to have at least one non-bean option.

A: You are absolutely correct, thanks for brining it up. -Doug, Prepared Foods Manager


Q: My family loved the chickpea saag at the hot bar! When might you bring it back?

A: I am glad you all enjoyed that so much.   It is a regularly featured item on curry day which we do every 2-3 weeks.  Keep an eye on the website for the next time it will be served.  -Doug, Prepared Foods Manager


Q: We miss the seaweed salad at the buffet.  Loved it last summer.

A: We received so many negative comments about that item it was discontinued. -Doug, Prepared Foods Manager




Q: Get a bread slicer! Please!

Q: Get a bread slicer please!
A: A bread slicer is an extremely expensive piece of equipment and hence why most of our local vendors don't have one.  We will not be getting one anytime soon. Sorry! -Kevin, Operations Manager


Q: Please put a sign for "compost" om the restaurant area.
A: Thank you for your suggestion! Stay café signage coming soon! -Emma, Customer Service Rep


Q: Could you please have person running workshops post their names - some workshops no info on this.

A: Hi there, when we transition to our new format there was one sign that missed this - we are sorry! Currently all signs show full information.  Thanks! (The presenter is listed directly under the title of the workshop). -Robyn, Member Services


Q: Please keep your bicycle rack shoveled out - many of us still ride in the winter.  This is important. 

A: We are on it.  Thanks for the reminder! -Mary, Facilities Manager


Q: I love the coop :)

A: We're so glad :) -Emma, Customer Service Rep