Questions & Comments: 5/25/25 – 7/31/25
Shopper comments, questions, and suggestions: 5/25/25 – 7/31/25
Q: Beautiful chicken soup today! 7/16/25
A: Excellent! Thank you- I told the team – Vince, Food Services Manager
Q: ProTip!! For Deli! If something is selling out regularly before lunch & another item always has a surplus – make more of the popular item! Kale Caesar gone by 10:30am. Stacks and stacks of raw kale salad that no one wants. Maybe give more shelf space to kale Caesar. Adjust – don’t fear change.
A: Thanks for the feedback, all our salads sell out daily – we will see about upping the amounts of kale Caesar. Thanks! Vince, Food Services Manager
Q: Please make vegan breakfast sammies! You have all the ingredients <3
A: I will chat with the staff & see what we can do. Vince, Food Services Manager
Q: Why do the olives on the salad bar have sunflower oil 🙁. How about olive if they need an oil.
A: Sometimes they already come like this. I will check it out & see if we can do better. Vince, Food Services Manager
Q: Cabot Swiss – is terrible! Plz go back to what you had before!
A: I will look into this. Thank you. Vince, Foodservices Manager
Q: Please don’t announce that the “deli is closing in 5 minutes” and after a customer arrives 2 minutes later tell me it’s closed – and then argue when I pointed out the announcement. That’s an internal store communication question/issue not for customers to deal with
A: Thanks, I will mention this to the deli staff. Vince, Food Services Manager
Q: Could you please put freshly cooked chickens (or ½ chickens) directly on cool shelf. Sitting for hours in hot bar, then (placing them in the cool part) makes a very dry product.
A: I will see what I can do – thank you for the feedback. Vince, Food Services Manager
Q: Hi! You sell hippy chickpea sauces- how about their baklava?
A: Coming soon, hopefully. Vince, Food Services Manager
Q: I come in all the time for the Kale Caesar salad. It is always out. Maybe make more – more shelf space for kale Caesar please!!
A: Will do – very popular salad. Thank you. Vince, Food Services Manager
Q: Apple cider vinegar on salad bar, please.
A: Sure! We can do this. Vince, Food Services Manager
Q: The banana pudding is amazing! I had it a month+ ago and have been looking for it since. I just happened to be here when it came back. I took 2 this time!
A: Thank you! Vince, Food Services Manager
Q: I miss the garlic ginger chicken wings in the prepared foods <3
A: We will do our best to offer this soon. Thank you! Vince, Food Services Manager
Q: Love the coop & everyone who works here!! Would be over the moon for a fresh, vegan pesto option (Vegetaballs??) <3 <3
A: Vegetaballs does not have a vegan option. We do have a shelf stable San Remo vegan pesto. Kendra, Lead Buyer
Q: Patak’s Mango Pickle isn’t finable locally anymore. Been ordering it online for years-ish would much rather buy from you!
A: We are not able to source this product, looking for a new lime pickle we can get. Kendra, Lead Buyer
Q: Where are the Sonoma Wraps? They were organic and the perfect size, not huge but not too small. Please bring them back. Thanks.
A: They were discontinued by the vendor – we cannot get them. Kendra, Lead Buyer
Q: I asked this before but I missed the response – I miss the 4 packs of GF ramen noodles. The black rice or millet, buckwheat whatever. You sell them in singles but 4 packs are best. Please bring them back.
A: Thanks for the suggestion! Kendra, Lead Buyer
Q: Hi! Will you ever get the Green Valley Regular Coconut Water back? I only see the pineapple. Thanks!
A: Yes we are bringing it back. Kendra, Grocery Manager
Q: Can we get soldier beans with bulk? Also my daughter would like Backwoods Blend from Big Jay Coffee – thanks
A: I cannot currently source soldier beans. That being said, I hope to in the future… Terry B, Bulk Buyer
Q: I am always being told the deli is understaffed. Hire more Deli Staff! Please & Thanks
A: Thank you for commenting, we have jobs posted! Thanks for your concern, Kevin, Operations Manager
Q: Employee wearing an “I support ICE” shirt is not aligned with co-op member values
A: Thank you for your comments. Freedom of speech is a value of democracy, even if we don’t agree. Kevin, Operations Manager
Q: Without freedom of speech, how would we know who the a_ _ holes are? – The Onion haha!!
A: Thanks for your thoughts, Kevin, Operations Manager
Q: I’m pretty sure I used to be able to get WIC approved firm +/or extra firm tofu here but now there is only silken. Did they change approved brands or did HMC change what you carry? Can you add a WIC approved firm tofu? Thanks
A: Thanks, do you have the WIC App for your phone? You can check, as for past changes might be a question for WIC VT. Kevin, Operations Manager
Q: Hello – I purchased avocados that had a strange coating on 7/3. A little research with the sticker on them led me to realizing they were coated with (apeel). I’m personally not very excited to eat produce with this coating – any way you can label fruits + veggies from brands that use Apeel, so concerned customers can steer clear? Thank you.
A: Thank you for your comment, we do not buy produce with any “apeel” coating. Kevin, Operations Manager
Q: Please repaint the lines in the parking lot!
A: Thank you for the suggestion we will be painting the lines. Leo, Facilities Manager
Q: Hello! Please install a Dyson-style hand dryer in the restrooms! It will pay for itself! 😊
A: Thank you for the suggestion, we will consider this. Leo, Facilities Manager
Q: Could you please put up a sign near the electric vehicle charger asking non-electric cars not to park there, please? Thanks.
A: Thank you for the suggestion, we will consider it. Leo, Facilities Manager
Q: 1. I know you have amaranth flour, please bring back whole amaranth! 2. I know you have sorghum flour. Please sell whole sorghum. It is a major world grain. How could you not carry it? Thank you. P.S. Some African grains worth considering: BANKU. FUFU. ATTIEKE.
- None of these whole grains are currently available through our suppliers/distributors. Terry B, Bulk Buyer
Q: Please put up coat rack to hold Free Bags. The metal leg is too tall to get bags off of
A: Thank you for the suggestion, but we do not have enough space for this. But please ask for help, we’d be happy to get a bag for you. Rhianna, Front End Manager
Q: I really miss curbside. My family used this service, and it made shopping here much more accessible. I hope you consider bringing it back! Thanks!
A: Thank you for your comment. We have no plans to introduce curbside back to the store. Kevin, Operations Manager
Q: I can’t believe how high the prices are approx. $2 more per item than where I shop
A: Thank you for your comment. I suspect where you shop employees don’t get health care, 401K benefits and paid vacation, in addition to a livable wage according to the state of Vermont. Yes, that all costs money and adds to the price. Kevin, Operations Manager
Q: Please order Honey Crisp apples. I miss them. Thanks
A: We got ‘em back! Produce department
Q: Please offer an alternative to Biobags! Chard only keeps for 3 days in them
A: We have traditional plastic bags available. Produce Manager
Q: Please organize the hot bar so “traffic” goes one way – + “footstep” markers on floor. I am sick of being pushed around there because of poor organization etc. W/ “steps” markers on floor + take out containers near plates everyone “should” to go in one direction.
A: Thank you for your thoughts. Hard to change habits + behaviors as we found out in Covid. Kevin, Operations Manager
Q: Re. Political tee shirts – Thank you Kevin! I appreciate the clarity and the rights provided for in the CBA, and I am grateful they are there. Is there any limit to employee free speech? Could they wear shirts with swastikas or pornography?
A: Yes, there are limits & I do appreciate the respectful conversation around this. Best, Kevin, Operations Manager
Q: Was charged $0.77 cents for tamari off the salad bar to go with my sushi. Please provide extra soy sauce packets for sushi. Everyone place else has a small basket.
A: I’ll pass that on to the sushi provider. Kevin, Operations Manager
Q: I’ve written several posts (comments) + come in often never seen any of them. Censorship
A: Not sure what your comments were, I pass specific comments on to departments then apply. You can email me directly & I’m happy to reply to you. Kevin, Operations Manager kevin@hungermountain.coop
Q: Awesome place great atmosphere. Keep up the vibe it’s workin
A: Thank you! Kevin, Operations Manager
Q: Deli – Thanks, the rice has been much better – no salt!
A: Awesome! Thank you, Vince, Prepared Foods Manager
Q: Make more Bfst Burritos! Out by 8:30?
A: We will do our best. Thank you, Vince, Prepared Foods Manager
Q: I really miss the hot sandwiches @ the salad bar. Willing to pay a little more for them if it means they come back! Thank you!
A: Hot sandwiches coming ASAP. Thanks, Vince 😊, Prepared Foods Manager
Q: The hot bar food is a bit uninspiring. There’s elements that didn’t go together at all, the same stuff all week. Sometimes I’d rather stay hungry than buy what’s on offer. What happened to the Daily Sandwiches?
A: Hot Sandwiches coming back ASAP. Thank you! Vince, Prepared Foods Manager
Q: The kitchen does a great job. Give them all raises!!
A: I agree! Thanks. Vince, Prepared Foods Manager
Q: Love the breakfast burritos! I wish they didn’t run out so fast in the morning
A: Thanks! We will look into making more, Vince 😊, Prepared Foods Manager
Q: I would like to write a love letter to the hot bar folks. You put such care and magic into the food, and I, a busy mom of two small kids know I can eat healthy on the go when I forget to feed myself. KEEP IT UP!
A: Shared this with the kitchen staff. Thank you! Vince 😊, Prepared Foods Manager
Q: The Greek beef and the pork green beans and tomatoes in the deli today are delicious!! Maybe try asparagus instead of beans next time you make it?
A: Great! Thanks! Asparagus coming soon, Vince 😊, Prepared Foods Manager