Q: Where’s the Creamy Dreamy Chicken Salad? 

A: We have this in our rotation. Vince, Food Services Manager 

Q: Fermented seaweed salad? Please bring back. 

A: I will let Grocery Department know. Thanks, I can’t wait to try it. Vince, Food Services Manager 

Q: Food is amazing, but understaffed in the morning. I loved when I could order a sandwich. 

A: Thanks! Let me know what flavor of sandwich you are looking for? Perhaps we can put it in the rotation. Vince, Food Services Manager 

Q: Please consider a different oat milk like Oatly in a wax carton for the coffee and tea station. 

A: We will consider a different oat milk. I will discuss with the team. Thanks. Vince, Food Services Manager 

Q: Blue Ledge La Luna goat cheese. I found it at Buffalo Mountain Co-op all summer. You had it at the beginning of summer. So good. Please get it.  

A: La Luna is back in stock. It was unavailable for a while. Thanks. Bibi, Cheese Buyer 

Q: Thank you for changing the gluten-free flour for in-house muffins to a gum-free kind. 

A: You’re welcome! Kevin, Operations Manager 

Q: More gluten-free Bonte please! 

A: Please contact Bonte! They bring in their orders. [email protected]. Kevin, Operations Manager 

Q: I suggest you have a bin for recycling plastic bags. Will you consider eliminating all products packaged in plastic? Before there was plastic we did fine and it would be exciting if you could make an effort to achieve this. 

A: We would love to eliminate plastic, but without a viable alternative, realistically, I don’t see that happening soon. Kevin, Operations Manager  

Q: I am disappointed to find that mustards are mostly in plastic bottles now. Only the more expensive brands are in glass jars. The brand I was buying is no longer available. I don’t remember the brand name or how much it cost, but I have a jar of it at home and will make a note of the brand. Is it really necessary to carry so many options in plastic bottles? 

A: I believe companies are trying to make their products affordable. In most cases, packaging in glass would considerably raise the price. Kevin, Operations Manager 

Q: We’d love the new space to include an organic restaurant. 

A: There will be plenty of opportunities to share your thoughts on the new property. Kevin, Operations Manager 

Q: Bring back the baggers! It’s especially hard on moms and grandparents not having help! 

A: There is no plan to bring back baggers – that has changed into a local volunteering program. But we will bag for you. If that does not happen, please just ask. We are there to help. Rhianna, Front-End Manager 

Q: If you have nothing else to do, could you please help bag groceries. It’s appreciated. 

A: We would love to help you bag. If this is not the case for you, please ask! We’re here to help. Rhianna, Front-End Manager 

Q: It’s great that cashiers are friendly – but the whole store does not need to hear all their remarks. Inside voice please. 

A: We do get excited and have a lot of fun. There are also a ton of noises and beeps all around! But/and thank you for the suggestion – we’ll try to quiet down. Rhianna, Front-End Manager 

Q: Please, instead of being irritated that there’s no space where the bountiful groceries have been rung through – suggest helping to bag for a bit. It will help the whole process. Thanks.  

A: I apologize that your cashier did not bag for you! Please feel free to also ask for help – we’re here to help you. Rhianna, Front-End Manager 

Q: Re: Jewish cultural food display – appreciate the effort, but matzoh is not a food used for Rosh Hashanah – maybe a bit more informed cultural sensitivity please! 

A: Agreed! We took down the display, very insensitive of us. Kevin, Operations Manager 

Q: Hi, would you carry the nondairy creamer Elmhurst in the unsweetened flavor? You have French Vanilla already. Thanks! 

A: We cannot get any unsweetened Elmhurst creamer. Have you tried Sown or Nutpots? Thanks. 

Q: I love being able to return beer pack caps but notice the return can gets taken away because people fill it with trash. Could we put a can with a lid like the paper recycle with a slit so people see it’s not trash? Or turn the can so the sign is not against the wall? Thank you. 

A: We moved the container, please ask for assistance. Kevin, Operations Manager 

Q: U-32 girls’ cross country is thankful for this water station! Perfect mid-run stop. 

A: Thank you! 

Q: Great! Now we can sell this stupid building and build a sensible store. 

A: Thanks for your thoughts. It will take some time before that happens. You should get involved in the visioning process! Kevin, Operations Manager 

Q: Please consider processing returns at your administrative desk at bottom of stairs – at least the slips – so it doesn’t slow down things at express checkout. We can take slip to register for credit. 

A: Thank you for the suggestion. We do help with all sorts of things at that desk but/and Customer Service is the place for returns. Please also use express 3 and 4 – they are fast. Thank you. Rhianna, Front-End Manager 

Q: Our drinking water comes from the Co-op weekly! We are grateful to have access to clean water but would love to fill from Reverse Osmosis faucets like Onion River/City Market. 

A: Thank you for the suggestion. We have looked into this in the past and will revisit. Leo, Facilities Manager 

Q: Rice Salty again! 

A: We have adjusted the rice/salt recipes. Moving forward, you should notice a change. Vince, Food Services Manager 

Q: I miss the grilled sandwiches. Any chance they will come back? 

A: Yes. We are working on this. Thanks. Vince, Food Services Manager 

Q: Please have gluten-free sandwiches, and dairy-free and gluten-free sandwiches. It is annoying when there is no options. 

A: There should be gluten-free options daily. Please ask for a manager if there is not. Prepared Foods Management Team 

Q: Comfort=Co-op hot bar spiced sweet potatoes. Thank you. 

A: Excellent! Thank you! ZI will pass your feedback along to the team. Vince, Food Services Manager 

Q: You make the best iced coffee. Having simple syrup would be great! 

A: Thank you. Will look into offering simple syrup. Vince, Food Services Manager 

Q: Haven’t seen the lemon poppyseed cake in a while. Hope you bring it back. I love grab and go! 

A: Will do! Thank you! Vince, Food Services Manager 

Q: Please return to some deli foods without so much spice! Chilis, hot spices, etc. Thank you. 

A: Thank you for taking the time to speak with me over the phone. Vince, Food Services Manager 

Q: Why is there never block mozzarella from Cabot? 

A: Hello, Cabot does not have mozzarella blocks, only shredded. Thanks. Bibi, Cheese Buyer 

Q: Ever since this Co-op was built, I have felt unsafe walking and backing up in this parking lot. Might the acquisition of the rk Miles lot be used to improve the parking/driving layout? 

A: Yes, that is the ultimate plan and future goal. Kevin, Operations Manager 

Q: Could there be an “EV Parking Only” sign at the second charger spot? Currently only one sign so sometimes peosple don’t know and park there when not actually using the charger.  

A: Thank you for letting us know, we will look into it when we refresh our parking lot. Leo, Facilities Manager 

Q: You all need to get more small carts. They regularly run out and the big ones suck in the crowded, tight aisles. 

A: Thank you for letting us know, we will look into it. Leo, Facilities Manager 

Q: Co-op employees are enthusiastic; some are not.  

A: Thank you for your thoughts and taking the time to comment. Kevin, Operations Manager 

Q: Please have Bonte Bakery gluten-free bread more of the time. 

A: Please let them know that. They control the ordering and delivery. Kevin, Operations Manager 

Q: Amazing! Visiting from Indianapolis and this place is incredible! 

A: Thank you. Kevin, Operations Manager 

Q: Everyone was so lovely and helpful, particularly the person stocking produce and the person stocking personal care/beauty. Thanks! 

A: Thank you. Kevin, Operations Manager 

Q: Thanks all co-op folks responsible for keeping us well fed. I feel it keeps me healthy. Thanks for all the choices and freshness! 

A: Thank you. Kevin, Operations Manager 

Q: I really liked it here. Very kind and helpful people! 

A: Thank you. Kevin, Operations Manager