Questions & Comments 4/2/26 – 5/6/26
Shopper comments, questions, and suggestions: 4/2/26 – 5/6/26
Q: Please bring back Annies salad dressing!
A: We agree with you, however general mills bought Annie’s and has discontinued them. -Kevin, Operations Manager
Q: Please no more popsicle stick utensils
A: Thank you for your comments. Our take out utensils are environmentally friendly. We do sell bamboo utensils, that folks can re-use, and we have stainless if you eat here. We have chosen not to use plastic.
Q: We have not had potable water in our home for the last few weeks, and have so appreciated the access to free, clean drinking water – THANK YOU for your water filling station, it has saved u.
A: You are most welcome! So glad we can be a helpful resource! – Mary Mullally, General Manager
Q: I really think that you should hire Genesis for the deli
A: Thank you for sharing your feedback. – Mary Mullally, General Manager
Q: HONOR THE CONTRACT Let Genesis Cook!!!
Q: I AGREE
A: Thank you for sharing your feedback. – Mary Mullally, General Manager
Q: Hire Genesis. At least give her a chance? I though fostering growth among employees was encouraged.
A: Thank you for sharing your feedback. – Mary Mullally, General Manager
Q: Thanks for neatening the comments board & posting them lower so us shorter persons can read them.
A: You are welcome -Kevin, Operations Manager
Q: In response to Kevin: If wearing an IDF shirt is a simple free speech matter, are confederate flag shirts allowed in the co-op? What about a shirt with a racial/homophobic slur? Just wanted to know if there is a line, and if so, where it is and why. Thanks.
A: Yes, there are limits to free speech, if you would like to discuss it further, I’m happy to visit with you. -Kevin, Operations Manager
Q: RE: Your green, deli, reusable, clamshell containers for take out: Can you get more non-partitioned versions of these? You always seem to be out of them. Thanks!
A: We will check if that is available. Thanks, -Vince, Food Services Manager
Q: Pasta salad please
A: Coming soon… thanks -Vince, Food Services Manager
Q: Quinoa!! Please continue to make it. 1. It’s very popular. 2. It’s gluten free – Farro is not. 3. It’s a complete protein. Farro is not.
A: Quinoa is in the rotation. Thanks -Vince, Food Services Manager
Q: Can we get pistachio milk, please?
A: I will look into this for café drinks. -Vince, Food Services Manager
Q: I drive from East Barre to get the over the top Co-op full of good stuff soup please <3
A: Thank you! -Vince, Food Services Manager
Q: Howdy! It seems the sandwiches & sushi run out earlier than they used to. Perhaps either higher demand, or maybe y’all are trying to reduce waste/loss. However, if possible, it’d be great to see some still out in the late afternoon/evening. Thanks!
A: Will do. Thanks. -Vince, Food Services Manager
Q: The food in the hot bar is really over salted. Also, the chili sauces salmon in the grab and go is too salty. Can you use less salt please?
A: I will look into this. Thanks for the feedback. -Vince, Food Services Manager
Q: Wonderful soups!!!
A: Thank you! I will pass along to the kitchen team. -Vince, Food Services Manager
Q: Organize the supplement shelves into groups. Multi-vitamins, vitamins, minerals, esoteric compounds. Finding iron was like an Easter egg hunt but not quite as thrilling.
A: Thank you for your inquiry. We try to make the experience in our Wellness department easy for everyone. There is a method to how our shelves are set. Please see a Wellness Team Member if you’d like a tour.
Q: Maybe have a “what I’m Grateful for or what I Love” Board! Or maybe every comment should include a compliment! Thanks Co-op for all you do!
A: Love this idea! Thank you -Kevin, Operations Manager
Q: Visiting from Orlando, Florida. We came for the board!! Thanks all for being so nice!
A: Thank you! -Kevin, Operations Manager
Q: No cell phone policy for employees while working!
A: It is on our radar. Thank you -Kevin, Operations Manager
Q: Thank you so much for bagging my groceries!
A: You are welcome! -Rhianna, Customer Service Manager
Q: Please make at least one coffee selection organic
A: All of our coffee & espresso is made with organic – locally roasted coffee beans. Thanks! -Vince, Food Services Manager
Q: Hippy Chickpea makes the best tahini
A: We will pass this along. Thanks! -Vince, Food Services Manager
Q: Why are breakfast sandwiches on hamburger buns? That’s gross. Please use English muffins.
A: Thank you for the feedback! -Vince, Food Services Manager
Q: I hereby am complaining that I am not able to use the balance of my patronage refund without the actual card/sheet. I have always been able to in the past. The info is in the system. Why was no one told to carry and keep it?
A: I know change can be hard, which is why we stated multiple times in the letter that you would need to bring it. It’s easier on cashiers and avoids errors. -Rowan, Community Relations Manager
Q: Again, Bulletin Boards; counted 35 with no date marked – another vol. who can monitor this?? Otherwise community members don’t have space to post. Mostly “events” and service providers…
A: We have a member volunteer who monitors the community bulletin boards, approximately once a month. We can try to get to it more often. -Rowan, Community Relations Manager
Q: Would love to have organically grown blue corn to grind for polenta – OR org. blue corn polenta
A: Unfortunately, we do not get blue corn in the produce department because it’s not something we can order. The bulk department does carry ground polenta, however, it is not blue. -Joe, Produce Manager
Q: Whoever cooks, less no dead pigs + cows would be much kinder.
A: Appreciate your stance on this issue. We cater to a wide variety of diets and members. -Kevin, Operations Manager
Q: No more seed oils on hot bar.
A: We are working toward this and almost there. -Vince, Food Services Manager
Q: Hi! Would you consider posting (like, on social media or your website), when items like cooked chicken breast might be in the deli case? It’s always a crap shoot and I never know if I’ll be able to buy these items when I shop. Thanks!
A: It would be hard to do this. Staff + hard to predict sales, too. I would call ahead if there is something specific you are looking for. -Vince, Food Services Manager
Q: Thank you for the gluten free breakfast options of quinoa wrap quesadilla! Yum!
A: Awesome! Thank you! Will pass this along to the kitchen crew. -Vince, Food Services Manager
Q: Would love if you guys started carrying ‘yellow bird’ siracha. Thanks!
A: Thanks for the suggestion. -Kendra, Lead Buyer
Q: Please order larger quantities of Whizzo Bagels. They are magical!
A: We get as much Whizzo as they will bring us and we agree. -Kendra, Lead Buyer
Q: So happy to see Jelina chocolates here! Plrease get some of the espresso chocolate bars also – they are the best!
A: Thanks, we have them on the shelf -Kendra, Lead Buyer
Q: I would love to be able to buy chickpea tofu here. It is so delicious and I would even volunteer to make a dish for others to taste it.. I can “almost” guarantee that you would have converts.
A: We carry Big Mountain Foods Fava Bean tofu. Thanks -Kendra, Lead Buyer
Q: Please stock more organic valley grass whole milk. Often out of stock.
A: Thanks for the suggestion -Kendra, Lead Buyer
Q: So happy to find Ero Bean drinks. Thank you!
A: Yes 😊 -Kendra, Lead Buyer
Q: What happened to bulk soba noodles? Really miss them – much better value.
A: Long term out of stock. Not sure if they will return. -Kendra, Lead Buyer
Q: Please bring back the seaweed to where it used to be near the door!! Thank you!
A: The seaweed moved to the end of the aisle above housewares. -Kendra, Lead Buyer
Q: Thanks for the Pretzilla Bites!! Yum!
A: You’re welcome! -Kendra, Lead Buyer
Q: I would love to see fresh Asian noodles. Thanks!
A: We have Sun Noodle fresh ramen noodles in the cooler. -Kendra, Lead Buyer
Q: I would love to see you carry RW Garcia gluten free crackers (esp the sweet potato, yum!) I have to go to Warren to get them and I’d love to support you!
A: Thanks, these did not sell well at the Co-op but you can special order a case. -Kendra, Lead Buyer
Q: Could you stock an egg replacer (powdered, vegan). Bob’s Mills makes one.
A: We have Bob’s Egg Replacer in the baking aisle. -Kendra, Lead Buyer
Q: I was looking for a jar of minced garlic. It would be great if you carried it.
A: We have jars in the aisle with pickles and frozen cubes in the freezer. -Kendra, Lead Buyer
Q: Vt. Village Cannery Applesauce – No sugar and delicious!
A: We can no longer get VT Village Applesauce. -Kendra, Lead Buyer
Q: Please consider carrying Yellow Bird siracha & Bachan’s Japanese BBQ sauce. Please and thank you!
A: We have lots of Bachans next to the BBQ sauce! Enjoy! -Kendra, Lead Buyer
Q: Please more varieties of low sodium canned soups.
A: Do you have a certain brand you are looking for? Contact me at 802-262-3253 -Kendra, Lead Buyer
Q: Wizzo Bagels are the best! Any chance of increasing inventory? They’re always sold out! Thanks!!
A: The bakery brings in what they bake. -Kendra, Lead Buyer
Q: Grape Olipop!!!
A: Thanks for your suggestion. There are 4-packs in the drink aisle on the bottom shelf. -Kendra, Lead Buyer
Q: If you carry organic pearled couscous I would buy it regularly.
A: Thanks for the suggestion -Kendra, Lead Buyer
Q: The Niramaya Super Greens Saag and Niramaya Tandoori Masala jars at the holidays were amazing. Can we get them again?
A: We have these in the aisle above the ramen! Thanks -Kendra, Lead Buyer
Q: Can you please get some Primal Kitchen steak sauce? You used to carry it. Thanks!
A: We will consider based on space, thanks for the suggestion. -Kendra, Lead Buyer
Q: Please bring back almond pesto too! Thanks
A: What brand was the almond pesto? Contact me at 802-262-3252 -Kendra, Lead Buyer
Q: Do something about people begging for money in the parking lot.
A: Thank you for the feedback. They are not on our property so there is nothing we can do about it. -Leo, Facilities Manager
Q: I think the bathrooms need a deep clean
A: Thank you for your feedback -Leo, Facilities Manager
Q: More small carts, please.
A: Thank you for the feedback, we will evaluate. -Leo, Facilities Manager
Q: Organic coffee in the deli, please
A: We only serve organic coffee in the deli. Please see me with any questions. -Vince, Food Services Manager
Q: The decaf urn is empty far too often. The staff waits until a customer tells them it is empty instead of proactively checking.
A: We have ordered a back up pot for decaf. -Vince, Food Services Manager
Q: Recently Broccoli has been too tough to chew without maximum effort. Stea a little bit longer?
A: Will do! -Vince, Food Services Manager
Q: The hot bar has been excellent for several months! Thanks!
A: Awesome! Thank you. I will pass this along to the kitchen staff. -Vince, Food Services Manager
Q: Cornbread please!!
A: We will put this on the rotation. Thanks -Vince, Food Services Manager
Q: The new signs in produce in the window are blocking the sunshine.
A: We’re sorry you miss the sunshine. We thought it was important to share ways in which we support local and sustainable farming. -Rowan, Community Relations Manager
Q: The checkout lines have been way too long recently – at the 4-5pm mark.
A: Very true! It goes up and down all day long. We’re doing our best to give excellent customer service and we appreciate your patience. -Rhianna, Customer Service Manager
Q: No cups for water?
A: Yes, we have them! We keep them in a safe storage spot. Drinking glasses are also available in the café. Next time, just ask! -Rhianna, Customer Service Manager
Q: I love the Mychelle products in HABA – but it looks like they are dwindling. Would you please keep the Deep Repair Cream? THX!!
A: Thank you for reaching out! We love My Chelle, too. Over the last year our supplier has slowly dwindled their Mychelle collection. We will see if we can find it somewhere else. Thanks for your patience. -Crystal Arellano, Wellness Manager
Q: Peaceful Harvest Cordyceps powder. Apparently you have discontinued this, since the tag (next to lions mane) disappeared. It is great for many things, including sexual function. Please restock. My wife will thank you.
A: Thanks for being in touch! Due to the slow sales on this product, we have discontinued it. We will be happy to special order for you. Come speak to us in wellness if you’d like us to order for you. -Crystal Arellano, Wellness Manager
Q: As the new bulk dishwashing gel (Common sense) takes so long to dispense, please consider buying 1 gallon jugs of Biopac dishwashing liquid (not for dishwashing machines). This is what you sold before. It was slow to dispense but not as tricky as the current gel.
A: Thanks for reaching out. BioPac is no longer available for us to order. We’re looking at other options. Thanks for your patience. -Crystal Arellano, Wellness Manager
Q: Would love if you would carry Rahna beauty products. Very clean brand. Thank you!
A: Thanks for the suggestion! We will keep this brand in mind. Currently we are not able to get this from our suppliers. Thanks again. -Crystal Arellano, Wellness Manager
Q: Can you look into carrying LOVE soap from Hawaii? I found it at the Brattleboro Food Co-op and it’s the best soap ever. Thank you
Q: The mochi in the homemade section was so good – hope it returns! Thanks!
A: Thank you! I will share with the pastry team. -Vince, Food Services Manager
Q: Please consider guidance for where to dispose of specific items in the café – paper cartons from the hot bar, paper napkins, etc.
A: Thanks for the suggestion! We will see what we can come up with. -Rowan, Community Relations Manager
