Questions & Comments 7/3/26-8/5/26
Q: Thank you for putting my question up and considering the ice cream bar!!
A: You are welcome! -Vince, Food Services Manager
Q: Please have at least one meat item without seed oil. Thanks!
A: We are working towards minimizing/eliminating seed oils. Starting with the hot bar. Thanks. -Vince, Food Services Manager
Q: Please make hummus sandwiches again!!
A: We will put this in the rotation. -Vince, Food Services Manager
Q: Hot bar so good, staff so nice, and I love the red kite caramels!
A: Thanks! -Vince, Food Services Manager
Q: Would it be possible to wrap the hot roasted chickens in foil before they are placed in the plastic bag? Thank you.
A: What would be the reason for doing that? Thanks -Vince, Food Services Manager
Q: Please go back to English muffins in breakfast sandwiches. The Klinger’s rolls are dry and, for this purpose, too large. Throws off the bread-to-filling ratio. Thank you.
A: Thank you for your feedback. We will look into that. -Vince, Food Services Manager
Q: Maybe bad luck, but every time I’ve been here in the last month the only veggie options are beans and street corn. More variety, please! Also, please bring back Korean pancakes in frozen food.
A: We do have a great variety of veggies on the hot bar available daily. If it happens again, please ask for Vince. Thanks, -Vince, Food Services Manager
Q: Please have deli stocked with cold cuts upon opening. It’s difficult to shop here then go elsewhere because you’re unprepared.
A: Sometimes we are just not staffed enough to keep up. We are aware of the issue. Thanks. -Vince, Food Services Manager
Q: For the Deli: More G.F. breakfast sandwiches would be appreciated. Thanks.
A: Please ask us if there aren’t any available. We will make one for you. Thanks -Vince, Food Services Manager
Q: As a long time Co-op member, I find that HMC is not the friendly, customer first, educated about the products kind of place. I’m starting to avoid shopping here.
A: Sorry to hear that. If you would like to visit about this, I can be reached at 802-262-3205 -Kevin, Operations Manager
Q: I love the staff here. They are kind, funny, & helpful. Produce options are good as well.
A: Thank you! -Kevin, Operations Manager
Q: It would be wonderful if you did your own fermenting here and sold it – things like yogurt, plant-based yogurt, sauerkraut, kimchi, etc – it’s so easy to make!
A: Might be something to consider in a new store, if built. -Kevin, Operations Manager
Q: Please bring back bulk maple syrup. This is Vermont!
A: 1. The state regulations do not require refrigeration of bulk maple syrup
2. However, the Dept. of Ag is requiring us to refrigerate it to sell it in bulk
3. We do not have the room to put a refrigerator in the Bulk department.
4. Will consider when/if we expand. Call me if you have questions. -Kevin, Operations Manager 802-262-3205
Q: For months now when I stop on Wed/Thurs no Patchworks Farm matzah. Unfortunately, I am not allowed to special order it. They have less space than they used to. Oregon/Colorado/GA bakeries all have more space. It is 3:30 Wed now and no matzah, their space is crammed wo maybe they can’t always leave matzah. Why can’t matzah be special ordered?
A: 1. Patchwork only delivers on Weds.
2. They have less space due to the one-day delivery
3. Patchwork decides what to bring.
4. We have plenty of space to store backstock (extra product) and we can restock it. All up to Patchwork.-Kevin, Operations Manager
Q: Best Co-op in the state!
A: Thanks! -Kevin, Operations Manager
Q: Hello, Co-op People! I come when I can and usually eat here. But I LOVE the wraps the deli makes. Hence, I wanted to ask if it would be possible for y’all to have an online menu. I would come far more frequently for those wraps. Thank you!
A: We will look into this – good question. Thanks. -Vince, Food Services Manager
Q: As a person who is choosing protein powder for the first time (upcoming chemo) it would be helpful to know which would be the best one.
A: Thank you for being in touch! Please see a Wellness Team member if you ever have questions or need help with our products. Feel free to contact me directly if you’d like to discuss further. 802-262-3218. Thanks again, -Crystal Arellano, Wellness Manager
Q: The “new” taps on the 7th Generation laundry detergent easily close, do not work. I can’t get any out!
A: Please come see me next time you’re in the store. -Kevin, Operations Manager
Q: Make the food less spice on the hot bar!
A: What did you have that was too spicey? Please call and let me know. -Kevin, Operations Manager 802-262-3205