Questions & Comments 9/4/26-10/7/26
Q: Please stock more salami (uncured Genoa)
A: Will do. Sometimes our products are not available. But salami is back now! -Vince, Food Services Manager
Q: The mac & cheese was the best on earth
A: Thank you! I will share with the kitchen crew. -Vince, Food Services Manager
Q: Please return to English muffins for breakfast sandwiches. Thanks!
A: We will consider this. Thank you for your feedback. -Vince, Food Services Manager
Q: Got a kale Caesar salad on 8/27, and to whoever made that batch… bravo! There was noticeably more garlic in the dressing and it was delightful! Almost tasted like the garlicy aroma of an Italian restaurant.
A: Thank you. The kale Caesar is very popular. I will share your feedback with the team. -Vince, Food Services Manager
Q: Your in house deli food is good but very often overly salted. Way too salty! Could you start a line of low-sodium food items? I’m sure many others would choose that option.
A: We will consider this. I will bring this up to the team. Thanks for the feedback. -Vince, Food Services Manager
Q: I’m so tired of “Grab & Go No wheat turkey cheddar” Can you please offer ham or some other type of GF sandwich?
A: We can make any sandwich “gluten free / no wheat added” Just ask anyone in the deli. Thanks. -Vince, Food Services Manager
Q: Please use less sunflower oil in buffet cooking. I’m sensitive to it – olive and coconut oils are great. Thanks!
A: We have a lot of choices on the hot bar that use olive oil only or no seed oils. Please ask for Vince or a manager to assist any time. -Vince, Food Services Manager
Q: 9-4-26 Salmon too salty, sorry!
A: We will check the recipe. Thank you for your feedback. -Vince, Food Services Manager
Q: Would love to see some variety again on the hot bar
A: We change up the menu as much as possible. If there is something you would like to see, just ask. We will do our best to accommodate. -Vince, Food Services Manager
Q: I asked several times to have scrambled eggs one Sunday/month. Can’t believe that I’m the only one asking for them! I’ve stopped coming fro your hot bar on Sunday. Aslo, many folks can’t eat green bell peppers, which are in meny of the choices. I’ll go eslsewhere going forward. TY
A: Scrambled eggs do not do well on the hot bar. You are the only one asking. Please ask for a manager on Sunday and we will make some scrambled eggs for you. -Vince, Food Services Manager
Q: The Grab & Go is cleaned out of McKenzie smoked turkey, roasted turkey, rotisserie chickens & ham. The deli slicing is closed. I wish there was a way to keep this stocked – with almost half the day left. We’re out.
A: We sometimes have staffing issues that prevent us from keeping the Gran n’ Go area stocked. Please ask for assistance and we will do our best to help you.
Q: The breakfast burritos are so good! Yum!
A: I agree! Thanks! I will share your feedback with the kitchen team. Thanks for sharing. -Vince, Food Services Manager
Q: Could we please have oatmeal on the hot bar a few days a week? Also could we have more various protein options on the hot bar and the gran n’ go? Also could we please consider more affordable granola options in bulk?
A: Oatmeal probably will not be available on the hot bar. Please be specific about your other requests and we will do our best to accommodate. -Vince, Food Services Manager
Q: I miss Kraemer & Kin “Spruce” beer. Any chance you could carry that again? Thank you.
A: They are not offering that beer right now. Anytime it’s available, I keep it stocked. -Tim, Beer & Wine Buyer
Q: Could we get some 12 packs in the cooler please?
A: I just don’t have the room. Sorry, -Tim, Beer & Wine Buyer
Q: This is a super common thing I see everywhere, not unique to here, but I feel like it’s a reasonable request. Please teach folks to not palm the tops of canned beverages when handling them. Every store, every cashier, everyone does this, so I get it, but it’s gross. I don’t’ want to have to go home and wash can lids before drinking.
A: Thank you for pointing this out. It’s a good reminder. -Rhianna, Customer Service Manager
Q: Children running in the store is an issue. Dangerous near hot foods/café etc.
A: We agree. We address it when we see it. -Kevin, Operations Manager
Q: What is happening to the co-op? Internet down twice inside a month, can’t pay. No staff to ring out on the weekends? Can’t get an espresso or a latte now. Now it’s no dish washer and burrito only? Time to do some maintenance or hire somebody competent to fix stuff up? Really sort of lame.
A: We appreciate your frustrations. When Verizon/ATT go down – not much we can do. Repair companies like so many other businesses can’t get employees. Would love to have some solutions if you have them! -Kevin, Operations Manager
Q: [Scribbles] Thank you for your patience with my spill!
A: You are welcome -Kevin, Operations Manager
Q: Moved far away & miss this place the most of all. Much love!! You rock.
A: Thank you -Kevin, Operations Manager
Q: Maybe come up with an end of the day left over food hand out for the homeless community?
A: Very thoughtful, thank you for the comment. We do provide food to multiple organizations for that very reason. -Kevin, Operations Manager
Q: Deli – largely out of main dishes before 6:30 on Wed (dinner time). Also request avoid seed oils. Front – out of paper cups.
A: Thank you for your feedback. -Vince, Food Services Manager
Q: The egg salad was good!! More?
A: Great. We will make this as often as possible. -Vince, Food Services Manager
A: Thank you! I will pass this along to the kitchen staff! -Vince, Food Services Manager
Q: Thank you for brining back Hippie Chickpea Harissa! It’s amazing.
A: Awesome! Thanks! -Vince, Food Services Manager
Q: Why do you have a password for wi-fi? Easier to access would be helpful since limited cell service.
A: A password is needed to make the connection between your device and our access points secure and private. We post our password in several places around the store. For more technical details feel free to contact our IT department. -Giles, Information Systems Manager
Q: Please!! Fix or replace the coffee machine!!!
A: We are looking at replacing the espresso machine. It’s a very expensive piece of equipment. -Kevin, Operations Manager
Q: Please consider an extra coffee container in deli that would offer a sample (paid for by customer) of fresh ground bulk coffee so people could try different bulk coffees and see what they like – maybe the manufacturers would provide the coffee to try to increase sales?
A: Call me. It’s complicated. Too much for a comment card. -Kevin, Operations Manager
Q: What happened to bulk maple syrup?
A: Government over-reach! The Department of Agriculture has said we cannot sell bulk maple unless it’s refrigerated. We have been selling un-refrigerated for 2 decades, without any issues. We contested, however it was denied, even though the regs do not require it. Talk to your legislator! -Kevin, Operations Manager
Q: Could you please get the vegetarian fish again?
A: Call me – need more info -Kevin, Operations Manager
Q: Dessert Bar
A: Yes! Where should we put this? -Vince, Food Services Manager
Q: Please Please Please Please more of the deli double chocolate cookies
A: Yes! Si! Ok! Awesome! Will do!! -Vince, Food Services Manager
Q: Can you please make the tempeh Reuban hot sandwich without butter?
A: If you would like a Reuban without butter or cheese, just ask and we will make one for you. Thanks. -Vince, Food Services Manager
Q: Most cashiers use indoor voices, but one does not. Please invite to lower voice. We don’t need to hear their every thought.
A: Okay. Thank you, -Rhianna, Customer Service Manager
Q: Will you ever have the Prairie Artisan Sour Ales again? They are absolutely delicious. Please bring them back?
A: They are part of a very exclusive pre-order. I will have them in stock any time I have access to ordering them. Arrival early November. -Tim, Beer and Wine Buyer
Q: I would appreciate if cashiers like Elizabeth would use the dividers as intended on the belt.
A: Sure! And you can also grab the divider to separate your items. Thank you. -Rhianna, Customer Service Manager
Q: Tell cashiers not to comment on customers’ items! Do your job, not personal questions or chit chat.
A: Of course! Thank you for the reminder. -Rhianna, Customer Service Manager
Q: Cashiers – indoor voices at cash registers, please!
A: Yes, Thank you. -Rhianna, Customer Service Manager
Q: To be honest, I used to come to the hot bar to get a nice dinner. I’m a little disappointed with the lack of variety. I have said this recently lots of times, it doesn’t seem to be helping.
A: We do change the bar menu as often as possible. Please chat with me next time you are in. -Vince, Food Services Manager
Q: Keep hot bar spicey! Please! 😊
A: Will do! -Vince, Food Services Manager
Q: I love that I can get real, warm, comforting, nourishing food from the hot bar. Cannellini beans with tomato sauce = yum! Creamed spinach = yum!
A: Yum! Me too! Thanks for letting us know. Our teams puts lots of love in what they make. -Vince, Food Services Manager
Q: More GF dessert in the Grab n’ Go section, please
A: Heart – thanks for the feedback. We will work on this. Any specific requests? -Vince, Food Services Manager
Q: Hi! Still dreaming of a pulled pork I bought from the prepared foods case a few weeks ago. Thought it would be regular American pulled pork but to my surprise it was spiced like lechon (Puerto Rican roast pork specialty) and it was delicious!!! Reminded me of home. Keep up the good work in the deli! Gracias!
A: Pulled pork will be on next week’s hot bar menu 10-5 through 10-10. Glad you liked it. Enjoy -Vince, Food Services Manager
Q: Please go back to English muffins in the breakfast sandwiches.
A: We have had an overwhelmingly positive response to our new buns. What don’t you like about them? Thanks. -Vince, Food Services Manager
Q: Hot bar always so bad.
A: Sorry to hear you had a bad experience. How can we make it better? -Vince, Food Services Manager
Q: Is it possible to get more gluten free options on the hot bar or ready made section? Thank you!
A: What specifically are you wanting? We currently have many GF options. Please ask for Vince next time you are in the store. -Vince, Food Services Manager
Q: Just attended annual meeting the food was awesome thanks!
A: Thanks for attending. Glad you enjoyed it! -Vince, Food Services Manager
Q: Some cashiers don’t have volume control in their conversations! And then everyone has to get louder as a result. The noise level is ridiculous. Please ask cashiers to use an indoor voice.
A: Heard. Thank you. -Rhianna, Customer Service Manager
