Q: Please install a bell or buzzer at the deli counter to enable customers to alert kitchen staff that service is needed. Thank you! 

A: Please give me a call -Kevin, Operations Manager  

Q: Bring back Red Hen rolls please : ) I miss them 

A: Red hen has started to add the ciabatta rolls to orders -Kevin, Operations Manager  

Q: Why is the deli using seed oils on the hot & col bar when it’s a known health concern and we are being told to avoid. Causes inflammation and Free radicals. Use olive oil or another. 

A: We use bacon fat, butter, & olive oil as much as possible. Working on removing sunflower oil ASAP. -Vince, Food Services Manager  

Q: Co-op chicken soup is great <3 

A: Thanks! Shared with the staff. -Vince, Food Services Manager  

Q: Thank you for bringing real chicken back to the salad bar! 

A: YVW! -Vince, Food Services Manager 

Q: Please create a breakfast sandwich for vegans! 

A: Working on this… -Vince, Food Services Manager 

Q: The chicken pozole was delicious. Good job! 

A: Excellent! I will share with the staff! Thank you! -Vince, Food Services Manager 

Q: Please – Go back to previous container for rotisserie chicken. (New bags suck!) 

A: We feel the bags are a better option and are eliminating “black plastic” which we have received numerous complaints about. -Vince, Food Services Manager  

Q: We love everything about HM Co-op but the baked goods, muffins, scones, etc are Extra Fantastic!!! 

A: Awesome! Thank you! -Vince, Food Services Manager 

Q: The food at the food bar is so good! 

A: Thank you! -Vince, Food Services Manager 

Q: Curry on the buffet today was AMAZING DELICIOUS! 

A: I agree! Thank you! -Vince, Food Services Manager 

Q: More vegetarian sandwiches in grab + go (not wraps) 

A: Working on it – thank you. -Vince, Food Services Manager 

Q: Have a Happy New Year and a wonderful 2026!!! 

A: Thank you! You as well! -Kevin, Operations Manager 

Q: Thank you for being here! Such an asset to our community! 

A: Thank you! -Kevin, Operations Manager 

Q: The Co-op was a highlight of my 2025 – Thank you! 

A: Thank you, appreciate that! -Kevin, Operations Manager 

Q: Face masks are suffocating your customers. Please let them know it is safe & healthy to breathe!!! 

A: Freedom of choice is a good thing. Thanks. -Kevin, Operations Manager 

Q: So thankful for all of the terrific staff at the Co-op. I appreciate knowing that the staff has a union. I like shopping here more because of it. And they do a terrific job! Thank you all very much! 

A: Thanks for thoughts! -Kevin, Operations Manager  

Q: Y’all rule and this place is a gem. Thanks for being a dreamy refuge in an ever scarier world! 

A: Thank you! -Kevin, Operations Manager  

Q: Sadly, I find too many products with sunflower oil in them. Husband has high triglycerides and sunflower oil contributes (we don’t eat meat) 

A: Thank you for sharing & I will look into this more. -Kevin, Operations Manager  

Q: Be pro, set a uniform requirement to avoid political shirts on staff. Bad for business & unnecessary. 

A: We live in a Democracy. It’s also one of the Co-ops Cooperative principles. People have a right to express themselves even if we don’t agree with them. -Kevin, Operations Manager 

Q: I wish that when it’s not busy, instead of having 4-6 cashiers standing around on their phones, they would offer to help bag. 
Q: It would be nice if employees offered to help pack 

A: Thank you for taking the time to comment. All the cashiers are here to help you, including packing your bags for or with you. Please ask for help if that does not happen, beause they do want to help. -Rhianna, Front End Manager 

Q: Music in cafe – Afternoons, early eve before 6 or 7pm.  

A: Thank you. It’s a comment we often get and have considered it in the past. Right now we have no plans to add it. -Kevin, Operations Manager 

Q: Cashiers/Frontend: What’s the practice? If a customer is still packing groceries, should the cashier just start ringing up the next customer, sending groceries down, or should the cashier offer to help pack? 

A: Good question. This is our practice: 1. Offer to help bag. 2. If the customer does not want help, let them know they can take their time. 3. Create space for that customer to bag their groceries. 4. Help the next customer without anyone feeling rushed. -Rhianna, Front End Manager