Questions & Comments 2/6/26 – 3/7/26
Shopper comments, questions, and suggestions: 2/6/26 – 3/7/26
Q: Sunwarrior Unsweetened vegan protein powder (blue & orange labels please) Happy New Year! <3
A: Thank you for the recommendation. We will look into this product. -Crystal Arellano, Wellness Manager
Q: The water filling station sink is kinda yuck if you don’t’ mind cleaning it. Thanks!
A: Thank you for letting us know. We will get it cleaned. -Leo Ormiston, Facilities Manager
Q: The top (green circle) EF charger seems to malfunction. Only charges for a few minutes then shuts off. The bottom one works fine.
A: Thank you for letting us know. It may be time to replace it. -Leo Ormiston, Facilities Manager
Q: Please get rid of the processed chicken on salad bar -> Please – chicken only!
A: We have only used chicken breast for a while now…. 😀 thanks! -Vince, Food Services Manager
Q: Please go back to the plain grilled chicken salad bar instead of/in addition to the garlic chicken. Tofu is also garlic.
A: Ok, Done! -Vince, Food Services Manager
Q: PLEASE – get two smaller decaf coffee pots in the deli so there is always a back up – as it is now when it runs out there is no other option.
A: We always have coffee, decaf, and back ups. It also takes 5 minutes to brew a fresh pot. Depending on the time of day. -Vince, Food Services Manager
Q: The wheat-free lemon poppy muffins are epic! Please make them a lot!
A: Thank you! I will let Dreux, Caleb & Larry know! -Vince, Food Services Manager
Q: Thank you Vince! Such an improvement to the hot bar and grab & go since your arrival. Keep it up! <3
A: I appreciate that! Cheers! -Vince, Food Services Manager
Q: Hats off to the meatloaf crew! Most appreciated!
A: Awesome! Yes that is a great recipe. Cheers! -Vince, Food Services Manager
Q: Please make more dishes for the hot bar w/o onions or garlic. Also, please have sliced turkey or chicken on the salad bar w/o garlic sauce.
A: Salad bar chicken is only salt & pepper. Lots of options @ the hot bar, too. Thanks -Vince, Food Services Manager
Q: The weekly “specials” that the deli has been serving have been sooooooo good!!! (the chicken, the ramen, etc!) Thank you!
A: I agree… Silas is doing a great job with this. Cheers -Vince, Food Services Manager
Q: Mountaineer cookies! Loved them… “cleanest” cookie you made for gf/non cane sugar – however suddenly they tasted different and I see you now put brown sugar in them. Could you please go back to original recipe and use maple syrup rather than agave or brown sugar?
A: 2/11 we updated the recipe & they are delish! LMK if you want a free sample… 😀 -Vince, Food Services Manager
Q: Please add water bottles back, like back in 2020-21 when you used to have them in stock.
A: Not sure I understand. Maybe you can call me. -Kevin, Operations Manager
Q: Thanks for all you do for our community!
A: Thanks! -Kevin, Operations Manager
Q: PLEASE – individual bagels
A: We will not be bringing back single bagels anytime soon. Please call me if you have any questions. -Kevin, Operations Manager
Q: One of the co-op workers is wearing an Israeli Defense force t-shirt. This is a celebration of racial violence and ethnic cleansing and it crosses a line. It is one thing to wear shirts that celebrate American right wing personalities, it is wholly another to sport the logo of an organization that murders civilians each and every day.
A: Free speech is foundational in our country and our coop, regardless if you agree with it or not. We appreciate your thoughts on this matter. -Kevin, Operations Manager
Q: Bring back the USPS Mailbox that used to be stationed out front? It was so handy! 😀
A: Please speak with USPS for that. -Kevin, Operations Manager
Q: Video conference calls in café. I find persons doing this in café very rude. There needs to be messaging about this. Do I really need to hear (loudly) your 2 way business or personal video exchanges?
A: My suggestion: If this is disturbing, you should respectfully ask this person to turn it down. -Kevin, Operations Manager
Q: Rebel cheese dairy free cheddar is so good, you guys should stock it! Highly recommend, expensive though.
A: Thanks for your recommendation. Rebel cheese is not available through our distributors/vendors. -Bibi, Cheese Buyer
Q: Bulletin Boards. Many not dated + out of date!! Community members need room, esp. persons not advertising a business!! Please equal room – by taking off undated + out of date. Thanks. Or bring back “Book” for business’s
A: We have a volunteer that periodically checks and updates the bulletin board. Thanks! -Rowan, Community Relations Manager
Q: The live music during the Valentines day was lovely! Everyone was enjoying the music, smiling while they shop. It made such a great atmosphere. We (coop) really need to do this live music more often. Absolutely loved it!
A: Thank you! I’m so glad you enjoyed it. We will certainly consider doing it again. -Rowan, Community Relations Manager
Q: I like to read the comments posted near sink – but I’m short! I think posting 4 rows + then more to tright, I’d be able to read top row – cant’ see to read that now. (Bottom has room for full row, not usually used). Help us learn from others!!!
A: Thanks for the feedback! We can try to keep the posts lower, but sometimes there are just a lot of them. You can also view them on our website. (Where you’re viewing them now) -Rowan, Community Relations Manager
Q: I was disappointed today when I asked for hot chocolate and made a point that I was staying in the cafeteria to drink it, that it was put in a “disposable” cup with a plastic lid. How wasteful. Not what I would expect from the Co-op. Perhaps it was an oversight. If not please have your staff use real mugs.
A: You can always ask for a mug anytime! They are available. -Vince, Food Services Manager
Q: I love the tofu in the hot bar, but some of them taste weird.
A: Hmmm. Intere
sting! Thank you -Vince, Food Services Manager
Q: Please bring back Rueben Thursday
A: WE will have ruebens in the deli from time to time. -Vince, Food Services Manager
Q: Thanks for stocking Deschutes N/A Porter (Can’t find it anywhere else)
A: You are welcome -Kevin, Operations Manager
Q: I appreciate the cashiers who stand and move items all day long! And smile and are friendly. The coop is so lucky to have these great employees!
A: Thank you -Kevin, Operations Manager
Q: Happy Valentine’s Day!! You are loved
A: Thank you -Kevin, Operations Manager
Q: Yall are amazing. Keep it up and thank you may your day be blessed.
A: Thank you -Kevin, Operations Manager
Q: Thank you for providing a space for people to come together in the café!
A: You are welcome -Kevin, Operations Manager
Q: I think it’s very funny what people complain about how about we are grateful for an amazing store, great staff, and the ability to shop here!
A: Thank you for your thoughtfulness! -Kevin, Operations Manager
Q: Please have bowls for eat here hot bar. So much fun to mix everything up in a bowl.
A: I’ll pass this comment on to our food services dept. Thanks, -Kevin, Operations Manager
Q: Can the Co-op find a coffee that’s less than $13.00 a pound? It feels VERY elitest.
Q: It is elitest here
Q: Re “Elitest” comments: If we pay growers (e.g. coffee bean) a fair and livable wage, we will pay more. That is a moral decision and a good one in my opinion.
A: Thank you -Kevin, Operations Manager
